No Luck: Why You Shouldn't Trust Luck when Choosing a Plumber
St. Patrick's Day is around the corner, and we were wondering...are you feeling lucky?? Do you often rely on luck to get you through when it comes to making decisions? That might work fine with choices like where to go for dinner, where to vacation, or even what color shirt to wear (just pull one out of the dryer, right?), but when you need a service provider, luck just isn't good enough. Choosing someone to work on your home's most important parts like the plumbing, the roof, or the HVAC system is a big deal, and making the wrong decision could have disastrous and long-lasting consequences.
So, how should you go about choosing the best person or company for the job when a need arises? Well, there are three main factors to look for:
License
Insurance
References
Why? Well, if a contractor or business is licensed, that means they've met a set of required standards in their field, and they actually are trained and qualified to handle your job. Opting for an unlicensed individual or a "business" you found through a homemade yard sign at the street corner could leave you with someone who learned all of their skills from YouTube and has no legitimate education or experience. That could leave you holding the bill for poor work and damages to your home. Which leads to the second factor you need to consider: insurance.
Insurance matters for you AND for the service provider. An insured contractor or company is not only protecting you from accidents or faulty work, but they're also protecting themselves in case they get injured on your property and your coverage won't assist them in the recovery or damages. A provider who doesn't carry insurance obviously doesn't care about you or about themselves, and that's a risk you just don't want to take.
Finally, you have the right to look for, and ask for, references before you make a decision. Any quality company will have previous clients who can offer insight into the quality of work, the customer service experience, the strengths/weaknesses of the particular business, and more. If a business owner or individual can't or won't give you any references and the ability to contact them, and if you have a hard time finding any legitimate reviews about the service, it's a good indicator that you need to keep searching. If they're proud of their work and have satisfied clients, they'll want to show them off!
Dickens Plumbing Inc. is proud to be licensed, bonded, and insured, so you can feel confident when you choose us to handle your household plumbing needs. We offer a full list of plumbing services and can handle jobs of all sizes so you always know who to call. Quality materials, an honest approach, and reliable service are why residents in and around Polk County call us again and again.
Happy Saint Patrick’s Day!